Privacy Policy
Glory Works LLC
Last updated: August 20, 2026
Glory Works LLC ("Glory Works," "we," "us," or "our") provides seamless gutter installation, leaf guard installation, gutter cleaning, ice dam steaming, snow removal, and related exterior services in and around Alexandria, Minnesota, and operates the website gloryworksalexandriamn.com. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have.
1. Information We Collect
Information you give us. Your name, mobile and landline phone numbers, email address, service address, and any details you include in a quote request, contact form, phone call, email, or text message.
Service and transaction information. Estimates, quotes, measurements, work orders, job photos, invoices, and payment status related to work performed at your property. Payment card details are handled by our payment processor; we do not store full card numbers.
Website information. Pages visited, browser and device type, referring website, and approximate location, collected through standard server logs and cookies.
2. How We Use Your Information
Respond to quote requests, questions, and service calls
Schedule, perform, and follow up on services at your property
Send estimates, contracts, invoices, receipts, and appointment reminders
Send service-related text messages you have consented to receive
Maintain business records, comply with legal obligations, prevent fraud, and improve our services
3. Text Messaging (SMS)
Program description. Glory Works LLC sends text messages from 320-307-1571 regarding estimates and quotes, appointment scheduling and confirmations, crew arrival notifications, invoices and payment reminders, and replies to questions you send us.
Consent. We send text messages only to individuals who have provided their mobile number and expressly opted in to receive them, by checking the consent box on our quote request form, by giving written consent on an estimate or work order, or by texting us first. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency. Message frequency varies and depends on your job and your communications with us.
Cost. Message and data rates may apply.
Opting out. You may cancel at any time by replying STOP to any message from us. After you reply STOP, we will send one confirmation message and will not send you further text messages unless you opt in again.
Help. Reply HELP to any message for assistance, or contact us at 320-307-1571 or gloryworksllc@gmail.com.
Carriers are not liable for delayed or undelivered messages.
4. How We Share Information
We do not sell your personal information. We share information only in these limited situations:
Service providers. Companies that help us run the business, such as scheduling and invoicing software, payment processors, and messaging providers, which are permitted to use your information only to provide those services to us.
Crew and subcontractors. People who need your address and job details in order to perform the work you requested.
Legal requirements. Government authorities or other parties when required by law, subpoena, or to protect our legal rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Website Analytics
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can set your browser to refuse cookies, though parts of the site may not function as intended.
6. Data Retention
We keep customer and job records for as long as needed to service your account, honor warranties, and satisfy tax, accounting, and legal requirements. Opt-out records are kept indefinitely so that we continue to honor your request.
7. Security
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. You may opt out of text messages at any time by replying STOP, and out of marketing emails by using the unsubscribe link. We may need to retain certain records to comply with legal obligations.
9. Children's Privacy
Our services and website are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and the current version is always posted on this page.
11. Contact Us
Glory Works LLC
909 Broadway STE 204
Alexandria, MN 56308
Text / SMS support: 320-307-1571
Phone: 320-305-4683
Email: gloryworksllc@gmail.com